Front of House & Concierge Work

Front of House & Concierge Work Manchester

The front of house security officer is your company’s first line of contact,  and this will often influence the visitor to the extent of liking or disliking any other representatives of your organisation.
Our team of experts  delivers first class impressions day by day, knowing they are responsible of that vital impression which can impact the business of our customers. 4tress services provides you with dedicated experts who take pride in personalising your visitors welcome.
4tress security front of house security team upholds the highest security standards of integrity in all their dealings with clients and the public at large; at the same time provide quality  customer care and first impressions that your business depends on. Their style of deliverance is supervised by operational managers that fully comprehend what you are trying to achieve and can deliver. That’s why we ensure that our management team is consistently exceptional.
 Adding maximum value to our services
They will:
■ Meet, greet and identify customer requirements by listening and interpreting information provided on each contact and resolving query at first contact where possible or refer to relevant internal /external department
■ Work with your organisation Management Team in the delivery of ‘Specific Service’ and other initiatives that improve the customer/client experience
■ Develop a clear understanding of the company’s activities, goals and requirements in order to provide a knowledgeable service
■ To ensure that the Security Industry is represented in a professional manner and to always comply with the requirements of the Security Industry Authority