4tress security has long been recognized as, one of the UK’s best specialist retail security suppliers, by both retailers and the industrial bodies, such as the NSI. We have extensive operational experience, in this sector providing highly trained and motivated in-store uniformed and plain clothes security officers. We work in partnership with clients to provide a tailored service often on a store-by-store basis, targeting key security issues and concerns.
Whether, it’s staff absent, shrinkage, internal or external shortages, 4tress can advise, design and implement the retail security service required.
We also provide temporal and seasonal covers for retailers who are in short supply of labour Our in-store Retail Security officers are personally supported by a team of Area Supervisors and Managers, each allocated to specific stores, to ensure consistency and a single point of contact for both the store and officers. With so many licensed officers working at so many locations every day across the UK, it is the task of our regional Control Centers to manage and co-ordinate day-to-day officer deployment and operations.
From experience, to get the most compelling feedback from our retail section and to ensure continuous improvement, we rely on the avenues from our customers:
Completion of the KPI or monthly appraisal;
Formal meetings with the head of the retail departments where every aspect of the departments are examined;
Further avenues of escalation whereby you have direct access to the Board if you feel any area of the improvement plan is not working for whatever reason.
This is how we ensure the continuous improvement of our own suppliers especcially in the retail sector, and we would expect you to insist on no less. KPI scoring is the most telling and accurate form of measurement.
So get in touch with 4tress Security today and we’ll create, monitor and manage your retail security service that allows you to get on with the job at hand without ever worrying about your retail security.